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responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:
we found if when the user logon to Notes, they would get the "Note item not found" error whilst trying to pull down from the vault.
we tested with one user who had this error and then decided to reset their password in Notes through the vault. We then got the user to launch notes again, and they were prompted for the password, which we set, and it worked. The id was then pulled from the vault to their local machine.
My question to you is this. How are we supposed to do this for all users in our vault over 1000 people without their intervention. Can we make it seemless?
We use AD, Share Login, Single Signon...
Feedback response number WEBB8AE9PS created by ~Wendy Asanulyobu on 10/20/2010